This website does not store any information about you and only sets a limited number of third-party cookies to serve the site content and gather anonymised analytics data.
Cookies may be set by the site that you are visiting (known as first-party cookies), or by other websites who serve up content on that site (third-party cookies).
What Are Cookies Used For?
A cookie can, for example: enable a service to recognise your device so you don’t have to give the same information several times during one task; for example, remembering items you have saved to your basket on a previous visit to the website, including where the browser has been closed and a new session has begun; measuring how many people are using the site, to ensure there is enough capacity for the site to operate at a reasonable speed; completion and support of the current activity being undertaken by the user, for example previously viewed pages or products; and website and system administration, for example, tracking the number of website users for marketing purposes.
What Third Party Cookies We Use
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from and the pages they have visited.
Registered Site members need a cookie to be able to log in. This is necessary to be able to use the site as WordPress won’t work without it. Visitors who leave a comment on a blog post will also have a cookie set on their computer. However, this is not necessary for use of the site and you also don’t need to register to use this site.
Cookie Information Collected
What Happens If I Disable Cookies?
This depends but in general, the site may not operate properly if cookies are switched off. The process of disabling cookies is different for each browser so please refer to your browser help or documentation for how to do this.
We collect and process the following data, which is voluntarily given, about you:
As you can see, we do not collect or attempt to mine any overly sensitive data about you.
Why We Collect the Data
We only collect what data we need to fulfil our service to you through the enquiries you make via the site.
How Long We Hold Data
We only keep the data for as long as its intended necessary purpose. If you become a customer we will add your details to our CRM system which will prompt us to contact you when your car may be due its MOT. The CRM system will also keep a history of the services you have used, as well as vehicle issues and repairs. If you do not wish us to retain your information refer to the ‘Your Rights’ section below.
What Do We Do With The Data Gathered Via The Site
We use it to respond to your enquiry. We don’t pass it on to anyone.
We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the relevant area of your preferred website browser and check that it displays an image of a closed padlock or an unbroken key, or equivalent to signify a secure connection.
We also take measures to ensure our hosting server (based in the UK) is secure using website software that is compatible with the software of our server. Additionally, we conduct regular virus and malware scans to ensure the server is clear of any malicious software that could compromise the security of both our server and website. We scan the Site for these too.
Furthermore, we always ensure WordPress and the site plugins are kept up to date at all times to incorporate the latest vulnerability fixes.
Additionally, to help us in our site security we use the most popular WordPress firewall & security scanner: Wordfence. Wordfence includes an endpoint firewall and malware scanner that was built from the ground up to protect WordPress. Their Threat Defence Feed arms Wordfence with the newest firewall rules, malware signatures and malicious IP addresses it needs to keep a website safe. Rounded out by a suite of additional features, Wordfence is the most comprehensive WordPress security solution available. Find out more information about Wordfence here: https://wordpress.org/plugins/wordfence/.
As part of its functions, Wordfence will occasionally transfer aggregated data to our servers for analysis when detecting spam, malware or attacks. This data can not be used to de-anonymize a site visitor or member.
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security.
You have the right to be forgotten at any time and can do this by contacting us directly.
Our employees are subject to a duty of confidentiality.
Under the GDPR regulations, you have the following rights:
If you wish to exercise any of these rights, please do so by emailing firstname.lastname@example.org or by writing to Kays Garage, Unit 16, Anniesland Business Park, Netherton Rd, Glasgow, G13 1EU.
We will respond to all requests within 1 month and earlier where possible.
We will not charge for dealing with a request unless it is manifestly unfounded or excessive.